Frequently Asked Questions
Q) How do I sign up for classes?
A) There are two ways to sign up: via the website on the page Class Schedule or by downloading the free fitDEGREE app onto your phone. *See below for directions on downloading the app.*
Q) How do I take the classes?
A) All classes are done via ZOOM.
Q) When do I get the ZOOM link?
A) 30 min prior to the start time you will receive an email to the address you registered with the zoom link for class. Should you register within the 30 min start it will be sent immediately.
Q) Do I have to have my camera on?
A) Absolutely not. You are welcome to take class with the camera off. As long as you can see and hear me. Note: I will not be able to give you any personal corrections but some of the corrections I give to others may apply to you.
Q) What type of payments are accepted?
A) All debit and credit cards are accepted.
Q) Can I drop into a class?
A) Yes, there is a Drop In class rate.
Q) When does a class pack expire?
A) Your class pack will expire X number of days from the date of purchase.
Q) If I can’t make class can I cancel?
A) Yes, you have up to 1 hour before the start of class to cancel and get a refund. Should you need to cancel within the hour please contact me via email: me@tajharris.com
Q) How do I cancel my membership?
A) Please email me 2 weeks prior to your next billing date to cancel.
Q) What equipment is needed for Symmetry?
A) All you need is a mat and a smile. The class is designed to be done barefoot, however this is your choice.
Q) What if I don’t have weights for Cardio & Tone?
A) No Problem! You can take class weightless or by using household items like, cans, water bottles, laundry detergent, bottles of wine. You get the idea, no need to make excuses *(Not responsible for broken bottles of wine)
Q) Can I purchase classes for a friend?
A) Yes you can! You can do this directly through the app.
Q. I am not seeing the verification of my account email that was sent?
A. Check your spam and junk folders
Q. Do you offer video on demand for classes that I can’t make?
A. Not yet, but hang tight we are working on it.
Q) What’s my favorite color?
A) I don’t know, but mine is Purple